The Home of Travel
Strategy
We think strategy is an overused word.
To us, strategy means truly understanding your internal position AND the dynamics of the external marketplace. We then overlay our Knowledge, Network & Credibility to help you take the right decision. We like to take the complex and simplify it to get to what matters most.
Over the years, we have finely tuned our strategy build process, so much so it doesn’t take months but we can efficiently get you to the right answer in weeks if required. Here’s the high-level steps & tools we use:

Evaluate
We ask LOTS of questions to ensure you truly understand your current internal view.
Engage
We listen to your customers, prospects and the marketplace to determine your external position.
Express
We play back all this information together with an external marketplace review in a workshop setting.
Decide
Based on your preference, we then create the Strategy or guide you through a build process.
Delivery
Once you’ve landed your fabulous new client, how do you set about keeping them satisfied and taking your relationship to the next level? This is truly both an Art and a Science. We have experience taking business relationships to the next level from both sides of the buy/supply road, let us share how to make this work for you.
Take a look around the house to see some examples:

Outsourced/Interim Management
Whether it’s to supplement your own resources, to manage a specific project or to provide critical role short term cover; the choice is yours.
Strategic Relationship Audit
To either help a mature client relationship reach the next level or indeed to fix a failing supplier/buyer relationship.
Engagement Programmes
We have designed a communication programme workshop specifically designed for Travel Supplier teams to better engage a broader client base and expand the web of influence.
Mentoring
Some of our clients call us their “strategic comfort blanket”! They can happily take the work we have created together and run, but like to keep us engaged at checkpoints throughout the year to keep them on track. That’s fine by us, we quite like it actually.
Keys To The House
Once a client, always a client. We give our clients the keys to industry success and don’t take them away once the contract is up. You know you have a home on FESTIVE ROAD. From industry insights to traveler surveys and peer benchmarking to our support as an on-call trusted advisor, we won’t leave you out in the cold.