The Home of Travel
Supplier Excellence

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Strategy

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Marketing

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Delivery

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Strategy

Come on in...

Marketing

Come on in...

Delivery

Come on in...

Take a peek in one of the doors above…

Strategy

We think strategy is an overused word.

To us, strategy means truly understanding your internal position AND the dynamics of the external marketplace. We then overlay our Knowledge, Network & Credibility to help you take the right decision. We like to take the complex and simplify it to get to what matters most.

Over the years, we have finely tuned our strategy build process, so much so it doesn’t take months but we can efficiently get you to the right answer in weeks if required. Here’s the high-level steps & tools we use:

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Evaluate

We ask LOTS of questions to ensure you truly understand your current internal view.

Engage

We listen to your customers, prospects and the marketplace to determine your external position.

Express

We play back all this information together with an external marketplace review in a workshop setting.

Decide

Based on your preference, we then create the Strategy or guide you through a build process.

Events

Our team have been key note speakers, moderators and event producers at all of the Business Travel Industry’s leading events. Whether it’s an intimate client advisory board meeting right through to a major global convention, we help design, build & deliver creative & engaging content.

Prospect perception studies

People provide us with insights they often feel unable to tell you. This information can be invaluable when deciding where to focus your marketing effort, especially if the voices we hear are from the buyer community.

Marketplace reviews

How do you stack up versus your competitors? Where are they and you’re not? What are they doing better than you? How can you fast track into channels which will add value to your business ASAP?

Product & service stories

You’re ready to sell and you have beautiful marketing material, yet it’s not telling the story the buyer wants to hear. We can help you position more effectively from inside the mind of the buyer.

Pitch reviews

What’s your current win rate and why are you winning/losing? We run material and people reviews to help you spot what’s missing.

Sales training

You can have the most amazing product & service but your people need to be able to personalise the offer to each buyer situation; we’ll help your people get there.

Insights/White Papers

We’ve created many light-bulb moments for our clients. Whether it’s the number crunching quantitative approach or a subtler qualitative view, we want our insights to move people and positively shift your business.

Marketing

How do you show up in the marketplace?

How are you different to your competition? How are prospects responding to your sales approach? We’ll open your eyes to those unique differences and help your client facing teams articulate this in a way the buyer expects.

Take a look around the house to see ways we’ve helped clients see what others didn’t notice:

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Marketing

How do you show up in the marketplace?

How are you different to your competition? How are prospects responding to your sales approach? We’ll open your eyes to those unique differences and help your client facing teams articulate this in a way the buyer expects.

Take a look around the house to see ways we’ve helped clients see what others didn’t notice:

Back to the doors
Events

Our team have been key note speakers, moderators and event producers at all of the Business Travel Industry’s leading events. Whether it’s an intimate client advisory board meeting right through to a major global convention, we help design, build & deliver creative & engaging content.

Prospect perception studies

People provide us with insights they often feel unable to tell you. This information can be invaluable when deciding where to focus your marketing effort, especially if the voices we hear are from the buyer community.

Marketplace reviews

How do you stack up versus your competitors? Where are they and you’re not? What are they doing better than you? How can you fast track into channels which will add value to your business ASAP?

Product & service stories

You’re ready to sell and you have beautiful marketing material, yet it’s not telling the story the buyer wants to hear. We can help you position more effectively from inside the mind of the buyer.

Pitch reviews

What’s your current win rate and why are you winning/losing? We run material and people reviews to help you spot what’s missing.

Sales training

You can have the most amazing product & service but your people need to be able to personalise the offer to each buyer situation; we’ll help your people get there.

Insights/White Papers

We’ve created many light-bulb moments for our clients. Whether it’s the number crunching quantitative approach or a subtler qualitative view, we want our insights to move people and positively shift your business.

Delivery

Once you’ve landed your fabulous new client, how do you set about keeping them satisfied and taking your relationship to the next level? This is truly both an Art and a Science. We have experience taking business relationships to the next level from both sides of the buy/supply road, let us share how to make this work for you.

Take a look around the house to see some examples:

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Outsourced/Interim Management

Whether it’s to supplement your own resources, to manage a specific project or to provide critical role short term cover; the choice is yours.

Strategic Relationship Audit

To either help a mature client relationship reach the next level or indeed to fix a failing supplier/buyer relationship.

Engagement Programmes

We have designed a communication programme workshop specifically designed for Travel Supplier teams to better engage a broader client base and expand the web of influence.

Mentoring

Some of our clients call us their “strategic comfort blanket”! They can happily take the work we have created together and run, but like to keep us engaged at checkpoints throughout the year to keep them on track. That’s fine by us, we quite like it actually.

Keys To The House

Once a client, always a client. We give our clients the keys to industry success and don’t take them away once the contract is up. You know you have a home on FESTIVE ROAD. From industry insights to traveler surveys and peer benchmarking to our support as an on-call trusted advisor, we won’t leave you out in the cold.

Welcome to the Festive Road Community Library