The FESTIVE ROAD
Managed Travel Model

Introducing

The FESTIVE ROAD Managed Travel Model

The majority of the FESTIVE ROAD team have been managing travel inside of large companies for a long time. This experience reminds us every day of the importance of a strong base to manage from. For us that takes its form in our Managed Travel Model (MTM). For 15+ years we have been using this approach to ensure companies balance employee needs with managing costs. For many executives, travel is a misunderstood & frustrating management function. We have found that articulating how a programme builds and intersects is invaluable to them. At FESTIVE ROAD we review this model each year and reflect on changes that we see in the market. So here it is, the 2020 version.

To us it feels like a comfortable pair of slippers but if you’re seeing this for the first time it may need some explanation.

FR MTM Graphic 2

The Foundations

These foundation stones are the critical factors, without these the rest of your programme can and will come tumbling down

Team – the right people with the right skills in the right places

Policy – A company’s way of articulating what travelling employees can expect and the risk/cost behaviours their employee expects in return

Distribution & Service – the core. How you bring all of the supplier services to life for the travellers, enabling them to search, shop & book travel

1
Team

The right people with the right skills in the right places

2
Policy

A company’s way of articulating what travelling employees can expect and the risk/cost behaviours their employee expects in return

3
Distribution & Service

The core. How you bring all of the supplier services to life for the travellers, enabling them to search, shop & book travel

1
Team

The right people with the right skills in the right places

2
Policy

A company’s way of articulating what travelling employees can expect and the risk/cost behaviours their employee expects in return

3
Distribution & Service

The core. How you bring all of the supplier services to life for the travellers, enabling them to search, shop & book travel

The Foundations

These foundation stones are the critical factors, without these the rest of your programme can and will come tumbling down

Team – the right people with the right skills in the right places

Policy – A company’s way of articulating what travelling employees can expect and the risk/cost behaviours their employee expects in return

Distribution & Service – the core. How you bring all of the supplier services to life for the travellers, enabling them to search, shop & book travel

Sourcing & Servicing

Air/Rail – how your travellers will get from A to B, negotiated deals or maybe marketplace deals

Data – how you manage your supply & demand. Are you getting the right prices and how is travel impacting your employees

Lodging/Ground – where your travellers will stay/how they’ll get around whilst on the ground, negotiated deals or maybe marketplace deals

Engagement – more than communication. This is how you create 2-way dialogue to ensure your executive, travellers, suppliers and stakeholders needs are met. Translating ‘what’ you’re doing into ‘why’ you’re doing it

Payment – very simply enabling your travellers to pay & expense in the simplest most efficient way possible

1
Air/Rail

How your travellers will get from A to B, negotiated deals or maybe marketplace deals

2
Data

How you manage your supply & demand. Are you getting the right prices and how is travel impacting your employees

3
Lodging/Ground

Where your travellers will stay/how they’ll get around whilst on the ground, negotiated deals or maybe marketplace deals

4
Engagement

More than communication. This is how you create 2-way dialogue to ensure your executive, travellers, suppliers and stakeholders needs are met. Translating ‘what’ you’re doing into ‘why’ you’re doing it

5
Payment

Very simply enabling your travellers to pay & expense in the simplest most efficient way possible

People & Planet Enablers

Safety – how you’ll keep your travel risk assessed and your travellers safe & supported

Wellbeing – how to keep your travellers healthy whilst on the move

Sustainability – how to travel responsibility and being aware of your impact on the planet and communities

1
Safety

How you’ll keep your travel risk assessed and your travellers safe & supported

2
Wellbeing

How to keep your travellers healthy whilst on the move

3
Sustainability

How to travel responsibility and being aware of your impact on the planet and communities

1
Safety

How you’ll keep your travel risk assessed and your travellers safe & supported

2
Wellbeing

How to keep your travellers healthy whilst on the move

3
Sustainability

How to travel responsibility and being aware of your impact on the planet and communities

People & Planet Enablers

Safety – how you’ll keep your travel risk assessed and your travellers safe & supported

Wellbeing – how to keep your travellers healthy whilst on the move

Sustainability – how to travel responsibility and being aware of your impact on the planet and communities

Demand

We call this the optimal position, as you would need the whole programme working in-sync for this to happen. Demand is when you can influence and steer traveller choices to meet your business objectives.

1
Demand

We call this the optimal position, as you would need the whole programme working in-sync for this to happen. Demand is when you can influence and steer traveller choices to meet your business objectives.

https://www.youtube.com/watch?v=Scp5z8K_z1Y

Want to learn more from our ROADERS?

Just get in touch, we love to delve into the MTM topics in detail. You can also take a look at our ‘IN CONVERSATION WITH’ series with some of our industry heros…

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